Complete e-commerce for pharmacy chain

The client

Drogamaxi is a pharmacy chain operating in the Belo Horizonte metropolitan area. With accelerated growth, the company needed a digital presence that would keep pace with its physical operation.

The challenge

Create an e-commerce that addressed pharmaceutical segment particularities: supplier integration, real-time inventory control, fast delivery in the region and management of the entire logistics operation.

It was necessary to integrate own delivery drivers, picking team and telesales on a single platform.

The solution

We developed a custom e-commerce platform with integrated modules:

• Catalog: products with real-time inventory control
• Checkout: payment gateway integration
• Logistics: delivery driver management and tracking
• Telesales: integrated system for customer service
• Picking: picking and dispatch management

Results

The platform allowed Drogamaxi to expand its digital presence while maintaining service quality. The integration between channels (physical store, e-commerce, telesales) created a unified and efficient operation.